Luin Living delivers from Finland to all EU countries, Norway, Switzerland, Iceland and USA. In partnership with our local Japanese distributor, we also deliver to Japan.
Information about the deliveries to different regions
Finland
Pick-up from Posti or Posti parcel point – free delivery over 100€, otherwise 5€. Posti Home Delivery 9 €. The delivery time 1-3 working days.
Europe – All EU countries
All deliveries over 100€ are free of delivery fee. The fee for deliveries less than 100€ is flat rate 7€. The delivery time approximately 3-7 working days.
Europe – Non-EU countries Norway, Switzerland and Iceland
Flat rate 15€ in all deliveries. VAT (24%) will be reduced from the total sum in shopping cart after choosing the delivery country. Please note that there might be some local custom duties and payments depending on country, which are part of your responsibility. The delivery time approximately 3-7 working days.
USA
Flat rate 39€ in all deliveries. VAT (24%) will be reduced from the total sum in shopping cart after choosing the delivery country. Please note that there might be some local custom duties and payments, which are part of your responsibility. The delivery time approximately 1 week.
Japan
We have a distribution partnership to Japan. Please go to www.luinlivingjapan.com and place your order there.
Other countries
Would you like to order outside EU? Please contact us at info@luinliving.com and we will find out a best delivery option for you.
Return policy
It is important for us that you are satisfied with the Luin Living products you have ordered. If you wish to return or exchange, please send us an email within 30 days info@luinliving.com after receiving the product(s). We will send you detailed instructions on how to return the products.
Please notice that the delivery fees will not be returned. The products must be in their original packing, undamaged and with no signs of being used. Orders which are not picked up from delivery point are not considered as returned.
If you have received wrong or damaged products, please contact us immediately at info@luinliving.com.
Secure payment
In the Luin Living shop (Luin Oy, business ID 2660735-3) you can pay securily and easily with most common cards (Visa, Visa Electron, Mastercard, American Express).
For Finns there are also other options such as online banks, Klarna and MobilePay.
Payment Service Provider
Paytrail Oyj is an authorized payment institution, and acts as an implementer of the payment handling service in the Luin Living Webshop. Paytrail Oyj will be shown as the recipient of the payment on your invoice/bank statement. Paytrail Oyj will forward the payment to Luin Oy.
Paytrail Oyj, business ID 2122839-7
Innova 2, Lutakonaukio 7
40100 Jyväskylä, Finland
Phone: +358 207 181830